RFP 2027-002 Region One Crisis Call Center

Description: Region Ten Community Services Board is soliciting proposals for operation of a 24/7/365 Region One Crisis Call Center handling telephone, text, and web-chat inquiries. The selected contractor will provide crisis intervention, assessment, de-escalation, referrals, and coordination with regional crisis services, supported by staffing, technology, quality-assurance, and cost plans. This is a service procurement rather than a grant program, and proposals are due October 16, 2026, at 2:00 PM ET.