Conference detail

Customer Connections Conference 2026

Organized by American Public Power Association

The Customer Connections Conference is designed for public power professionals in public communications, customer service, energy innovation & adoption, and key accounts....

Dates
Oct 25-28, 2026
Location
Nashville, TN
Deadline
-
Attendees
400
Vendors
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About this conference

The Customer Connections Conference is designed for public power professionals in public communications, customer service, energy innovation & adoption, and key accounts. Attendees will connect, collaborate, and spark innovation alongside industry trailblazers. The event focuses on illuminating the latest insights in these fields, addressing national issues, industry-wide trends, and activities shaping communities and utilities. The conference offers three days of keynotes, breakout sessions, and networking opportunities. It includes pre-conference seminars, general sessions covering broader issues, and concurrent breakout sessions diving into specific areas like Public Communications, Customer Service, Energy Innovation & Adoption, and Key Accounts. Networking events and a sponsor showcase also provide ample connection opportunities.

Sponsorship options

Various sponsorship packages are available, including Signature ($10,000-$22,000), Public Power Champion ($9,000-$20,000), Premier Networking Sponsor ($8,000-$18,000), Sustaining Networking Sponsor ($6,000-$14,000), Public Power Advocate ($5,000-$12,000), Networking Sponsor ($4,000-$10,000), and Public Power Supporter ($1,500-$5,000). Benefits vary by package and can include registration lists, digital ad campaigns, event website/marketing recognition, social media posts, conference registrations, Sponsor Showcase display space, geofencing campaigns, video presentations, session speaking slots, signage, mobile app recognition, and opportunity to host hospitality events.

Attendee roles and functions

Roles and teams represented at Customer Connections Conference

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Conference verticals

Public-sector and commercial markets covered by this event

Vendors at this conference

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